Returns & Exchanges at British House

We want you to be completely satisfied with your purchase; therefore, we offer a 30-day return policy on all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals are intact.

• 3.
  Ship the Parcel

  Print your prepaid shipping label and drop off the package at any authorized courier location or British House boutique.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund within 5 to 7 business days.